🛎️ For Hotels & Resorts in Miami

Housekeeping never sees the guest who wanted to tip them.
A QR on the pillow changes that.

Bellhops, housekeeping, and valet each do work a guest genuinely wants to reward — but the guest is checked in online, never opens their wallet, and the moment passes. A QR on the room card, cart, or turndown note gives every one of those roles a direct, cashless way to be thanked.

Miami's restaurant, hotel, and nightlife scene runs on a mix of longtime locals and a constant flow of visitors carrying almost nothing but a phone. Card-first, cash-light payment habits are the norm across the city's service industry, from Wynwood to the Design District.

Bring MidBank to your team → I'm staff — start earning

Free · NFC tap or QR · live in days · Miami, Miami-Dade County

~14%
Of payments still cash (falling)
10s
Tap-to-tip, no app
4%
Platform fee, $0.50 minimum — on screen before they pay
$0
Cost to the business

Where the tip actually gets lost

🛏️

Housekeeping is invisible

Guests are usually out of the room when it's cleaned — there's no face-to-face moment to hand over cash, so the tip never happens.

💳

Everything's on the folio

Guests book, check in, and check out without touching a wallet — cash simply isn't in their pocket by the time service happens.

🧳

Bellhop, then gone

A bag gets carried up, the door closes, and the interaction is over before a guest even thinks about a tip.

What the property gets

🛎️

Every role covered

Housekeeping, bellhops, valet, and concierge each get their own QR — no more relying on cash that guests don't carry.

📊

Department-level visibility

See tip volume by role or shift and recognize the staff who are consistently earning guest trust.

🆓

No hardware to buy

Print QR cards for carts, room folders, and bell stands — nothing to install, live in days.

🏦

Your processing too

Run your property's card processing on MidBank as well — 1.49% debit, one partner.

Why your staff & guests love it

Your staff

  • Tips that used to disappear — guests who never carry cash can now tip housekeeping, bellhops, and valet directly.
  • Their own balance — every tip is recorded to that person's ledger the moment it is paid, not at the end of a payroll cycle.
  • Keep 100% — guests can choose to cover the processing fee.
  • Proof of income + 1099 — handled automatically at tax time.

Your guests

  • One tap — scan the card in the room or on the cart, pick an amount, pay in the browser.
  • Goes to the person — who actually cleaned the room or carried the bags.
  • No cash needed — works even for a guest who checked in with nothing but a phone.
  • Feels good — a real thank-you to housekeeping, not a folded bill on an empty desk.

Common questions in Miami

How does housekeeping get tipped if they're never in the room when the guest is there?

A QR code left on the pillow, room card, or turndown note lets the guest tip after the fact — the tip routes directly to the assigned housekeeper for that room and shift.

Can multiple departments use this at the same property?

Yes — housekeeping, bellhops, valet, and concierge can each run their own QR under one property account, with tip volume broken out by department.

Does this work for a business with a mostly seasonal, tourist-heavy customer base in Miami?

Yes — the QR works for any guest with a phone camera, whether they're a regular or a first-time visitor passing through Miami, with no account or app download required on their end.

Is MidBank Tipping set up for hotels specifically in Miami?

Yes — MidBank Tipping is built for hotels teams and configured per business, so a hotel operation in Miami (Miami-Dade County) can be live with individual staff QR codes in days, not weeks.

Every department gets a way to be thanked.

Free to start, QR-ready, live in days. Serving hotels in Miami.

Bring MidBank to your team → Talk to our team